Frequently Asked Questions
FAQ
Why are your prices so much better than most dealers?
We offer better prices simply because of our low overhead costs. Industry Resources tell us that the Average new car dealer spends $50k in advertising, $50k in rent, $30k in paying salespeople commission, $30k to a sales manager, and the list goes on and on. We on the other hand spend virtually no money on advertising, we rely mostly on our past customers to spread the word. Our dealership is front-of-house reliant, meaning there is not an executive staff we have to pay either.
What is the condition of your vehicles?
Our inventory is primarily 1-Owner Carfax Certified cars and truck. Most of our vehicles are Pre-Owned Certification Eligible.
Where do you Source your used cars?
Most of our vehicles are factory lease returns, factory program cars that are purchased directly from the leasing companies such as Lexus Financial, BMW Financial, Audi Financial, Mercedes Benz Credit, Honda and Acura Financial. Some vehicle are trade in to stores that carry mostly top of the line vehicles, such as an exotic dealer if they take a Toyota in trade would often wholesale to other dealers that specialize in that type of car. We also purchase 30 day and 60 day old vehicles from Toyota, BMW, Honda stores to such a name a few. All vehicles have been put through rigorous safety inspections.
What kind of inspection do you perform on your used cars?
All of our vehicles go thru an extensive mechanical, cosmetic, and safety inspection. We take pride in delivering cars that exceed industry standards for reconditioning. Our vehicles on the lot are all safe for customers.
Can I order a used car?
Yes, simply fill out our request form and we will locate a vehicle that meets your requirements.
Can I have an Independent inspection performed?
Yes, we welcome any independent inspection to be performed on all of our vehicles.
Do you take trade ins? Even if I owe money on my trade in?
Yes, we do take trades whether fully paid off or not.
Can you help? I have negative Equity, i.e. I owe more on my trade than it is worth.
When you have negative equity it is usually the combination of paying too much for the vehicle as well as carrying over from your last purchase. We are experts when it comes to getting you a clean slate. We offer you a below wholesale price to offset the negative equity on your vehicle so you can qualify for financing.
What can I expect for my trade in?
We use variety of sources to appraise trade ins. As a general rule please check KBB trade-in value to determine the value of your trade in . We typically pay between fair and good as long as the condition of the vehicle is normal. Also, we maintain the right to give more or less depending on a test drive and other factors.
Do you offer financing?
Yes, we do offer financing. We have an on site specialist who has relationships with many different banks, making sure we get you the best financing option available. We will work to help you contact your insurance, your bank if needed, the other banks — we are a one-stop-shop from finding, to purchasing your desired vehicle.
Why do you recommend appointments?
Since we are different than the average lot where a vehicle sits 90-120 days on average. We would like to make sure the vehicle is still available. Also sometimes it may be an incoming vehicle, or a customer has put a deposit hold.
Do you deal with out of state buyers?
Yes, we do we can help with the process of buying a car sight unseen and assist with shipping quotes.
Do your vehicles carry a warranty?
If the vehicle purchased is within the Original Manufactures Warranty we will transfer the coverage to you as the new owner. If not, we have reputable warranty companies with different plans available, one to suit every customer.